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What can I do to make it work If you have any suggestion kindly share. Thank you. You can try unplugging it and plugging it back in several times to see if you cant get it going again. If that doesnt work, its probably time to call WD and get a RMA if the drive is still in warranty. Wd Passport Not Showing Up Mac Format OrHow is the drive initialized (Mac format or PC format) If it DOES NOT, could be failed hardware or controller card. The format is NTFS. Paragon NTFS for Mac does also not see the drive. Edit Get something like this device that you can just plug your hard drive into. WD will refuse to issue a RMA if you have tampered with the drive in any way. Of course if the drive is old and not under warranty, then you can try what was recommended in the previous post. If youre going to use it with PCs as well, youd probably do better to format it as FAT32 (at least, I -think- thats the choice that Disk Utility offers). Now, it seems that you have a drive enclosure, but nothing is responding inside the case, other than the interface chip. In that USB bus screen shot, you should see some information about the configuration of the drive, capacity, file system used, some other info. Wd Passport Not Showing Up Serial Number OnYou should be able to check on W-D web site if the drive is still in warranty according to the serial number on the case. Wd Passport Not Showing Up Password Access DirectlyOP said it was NTFS format, and Paragon NTFS would provide for the password access directly in Disk Utility, right And, you would still see a volume there, too. Even if a password were needed, wouldnt you still see information about the media in that USB tab And, you would also see the media, even if it wouldnt mount. Have to disagree with the advice about opening it up and putting it in another case - especially if the Passport is still under warranty. Sending the drive back to WD will mean the loss of all his data on the drive. How do you initiate they WD ie do you run the small unlockpassword utility to gain access when you plug it in If so the utility could be corrupted or deleted and you need to DL from WD and run it direct from the laptop. I am currently traveling so I have only my MacBook Pro available and Bootcamp.
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